Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
support [2013/06/24 13:50] adminsupport [2021/05/14 11:16] (current) – [GitHub] gkazhoya
Line 1: Line 1:
 ====== Getting support ====== ====== Getting support ======
  
-===== FAQ ===== + 
-Before asking a question, please first have a look at the [[doc|documentation]] and in particular the [[faq|FAQ]] section on this web site. Also have a look at the [[http://answers.ros.org/questions/scope:all/sort:activity-desc/tags:knowrob/page:1/|archives on answers.ros.org]] to see whether similar questions have been asked before.+Before asking a question, please first have a look at the [[doc|documentation]] on this web site. Also have a look at the [[http://answers.ros.org/questions/|archives on answers.ros.org]] and [[https://github.com/cram2/cram/issues|GitHub issues]] to see whether similar questions have been asked before. 
  
 ===== answers.ros.org ===== ===== answers.ros.org =====
-The preferred way of asking for suppport is via http://answers.ros.org. This page collects all ROS-related questions and archives the answers, thereby creating an automatically updated FAQ. Asking there also allows other users besides the KnowRob core developers to answer a question. Please tag your question with the names of the respective ROS packages and with 'knowrob'. These tags make answers easier to find and generate automatic email notifications to the package maintainers that a new question has been asked.+The preferred way of asking for suppport is via http://answers.ros.org. This page collects all ROS-related questions and archives the answers, thereby creating an automatically updated FAQ. Asking there also allows other users besides the CRAM core developers to answer a question. Please tag your question with the names of the respective ROS packages and with 'cram'. These tags make answers easier to find and generate automatic email notifications to the package maintainers that a new question has been asked.
  
-===== Mailinglist ===== +===== GitHub ===== 
-If you would like to stay up to date with recent developments of KnowRob, please subscribe to the [[https://www.informatik.uni-bremen.de/mailman/listinfo/knowrob-users|knowrob-users mailing list]] that is used for important announcements around the KnowRob system.+You can also open a new issue on our issue tracker: https://github.com/cram2/cram/issues. 
 +Choose whatever way of communication that you prefer. We get email notifications from both ROS Answers and GitHub.
  
 +<html><!--
 +===== Mailinglist =====
 +If you would like to stay up to date with recent developments of CRAM, please subscribe to the [[https://www.informatik.uni-bremen.de/mailman/listinfo/cram-developers|cram-developers mailing list]] that is used for important announcements around the CRAM system.
 +--></html>